Frequently Asked Questions
Everything you need to know about your order and our products
When will my order ship?
Standard orders are processed within 3-5 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return policy?
We offer a 30-day return window for unworn and unwashed apparel or unopened merchandise. Please contact our support team to initiate a return or exchange.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my apparel items?
To ensure longevity, we recommend machine washing your apparel inside out with cold water and tumbling dry on low heat or hang drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
What if my item arrives damaged?
If you receive a defective or damaged product, please email our customer service team within 7 days of delivery with photos of the item so we can send a replacement.